Warranty

AIRZENTTI WARRANTY POLICY INFORMATION

Last Updated: June 2026

Thank you for choosing Airzentti. Our products are built with quality and craftsmanship, and this warranty backs that commitment.
This warranty applies to Airzentti products purchased and used in the United States.

Warranty Coverage

Airzentti (“we,” “our,” or “us”) warrants to the original purchaser only (this warranty is not transferable) that your Airzentti product will be free from defects in materials and workmanship under normal use, subject to the terms below.

Proof of purchase is required for all warranty claims.
The warranty period for each product begins on the original date of purchase as shown on your proof of purchase. If a valid proof of purchase cannot be provided, Airzentti may, at its discretion, calculate the warranty period from the product’s date of manufacture.

Coverage by Product:

  1. Air Mover

    One (1) year limited warranty from the original date of purchase, covering manufacturing defects in materials and workmanship, including the core motor, under normal proper use.

  2. Dehumidifier

    • One (1) year limited warranty from the original date of purchase, covering manufacturing defects in materials and workmanship.
    • Three (3) year warranty covering the refrigeration system (compressor, heat exchanger, and related refrigerant components).
    • The refrigeration system warranty may be extended to five (5) years by completing official product registration via our official "Register Your Product" form.

What This Warranty Includes

During the applicable warranty period, we will, at our sole discretion, either repair or replace a defective product or component. This is your exclusive remedy under this warranty.

Replacement parts or products may be new, refurbished, or functionally equivalent.

What This Warranty Does Not Cover

This limited warranty does not cover the following:
  • Normal Wear and Tear: Damage resulting from the normal aging and use of the product.
  • Accidental Damage: Damage caused by accident, abuse, misuse, neglect, or improper handling.
  • Unauthorized Modifications or Repairs: Damage resulting from any service, maintenance, or modification performed by anyone not authorized by Airzentti.
  • Consumable Parts: Parts expected to be consumed over time under normal use, unless defective upon arrival.
  • Cosmetic Damage: Cosmetic damage that does not affect the product's core functionality.
  • Damage caused by improper power supply, improper drainage, blocked filters, or use outside recommended environmental conditions.

How to Make a Warranty Claim

If you believe your product is defective and covered by this warranty, contact our customer support team to initiate a claim:

Email: support@airzentti.online

Please prepare:
  • Your proof of purchase (receipt or order number)
  • Product model name/number
  • Clear description and (if possible) photos or video of the alleged defect
Our support team will guide you through the next steps, which may include returning the product for inspection.

Product Registration

Product registration is optional and is not required to receive the basic warranty coverage described above. Registration is only required to activate the extended 5-year refrigeration system warranty for dehumidifiers.

Changes to This Warranty Policy

We may update this warranty policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated policy on this page and update the “Last Updated” date at the top.

Limitation of Liability and Implied Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE TERM OF THIS WRITTEN WARRANTY. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE PRODUCT.

Extended warranty coverage is contingent upon successful registration and verification with Airzentti. Airzentti reserves the exclusive right to the final interpretation of these terms and conditions.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This warranty is provided in English. If translated, the English version shall govern in the event of any discrepancy. Warranty policy is subject to change without notice.